Confidentiality/respect of private life

Order
Speed-up sprl/P-Tronic asks for information from its clients via its order form. Clients can supply contact information (e.g. name and delivery address), financial information (e.g. credit card number and expiry date). This information is used for invoicing and carrying out client orders. In a case of a problem during the handling of an order, this information is used to contact the client.

Cookies
A cookie is a piece of data stored on the client's hard disk and containing information on the user. In having recourse to the use of cookies, www.p-tronic.co.uk enables, for example, clients to not have to enter their address each time they place an order. Cookies are only stored on the client's computer. Speed-up sprl/P-Tronic does not have access to their content.

Daily files

Speed-up sprl/P-Tronic uses IP addresses to analyse trends, administrate the site, follow user movements and collect extended demographic information for grouped usage. IP addresses are not linked to identifiable personal information.

Links

The www.p-tronic.co.uk site may contain links to other sites. It should be known that we decline any responsibility as to the practices of these other sites in terms of respect for private life. We encourage our users to be attentive when they leave our site and to read the statements on respect for private life for each site which collects personally identifiable information. This statement on respect for private life applies exclusively to information collected by this web-site.

Sécurity

The www.p-tronic.co.uk site takes every precaution to protect the data of our users. When our registration or order form asks clients to enter sensitive information (credit card number and/or social security number for example), this information is coded and protected by the best coding software in the industry - SSL.

Notice of changes

If we decide to change our policy on respect for private life, we will post these changes on our welcome page so that our users know at all times what information we are collecting, how we use it and under what conditions we divulge it, if applicable. If we decide at a given moment to use personally identifiable information in a different manner from that indicated at the moment it was collected, we will advise users of this by e-mail. Users will decide whether we should or should not use their information in this different manner. We will use this information in conformity with the policy of respect for private life according to which we collected it.

Marketing

We reserve the right to reproduce comments on our products made in communications to us, for marketing purposes.

Bank card

With a concern for security, we will not retain your bank card number in our sales history. This information will therefore have to be encoded during each purchasing operation on www.p-tronic.co.uk.

SSL security

Speed-up sprl/P-Tronic does not collect or receive information on credit cards. All transactions are handled by Ogone NV.
Ogone e-Commerce is an on-line secure payment solution designed for e-commerce. It enables a trader to accept a wide range of methods of payment, including bankcards and the NetBanking systems. Ogone e-Commerce is compatible with SSL3, Verified-by-Visa and SecureCode.